In late 2004 I created the “WebCT Wiki” in order to improve the formatting of existing resources and allow contributions from anyone. This has greatly improved Brock's WebCT documentation but content is under an open license that ensures the broader community can also use and reuse it. This new approach to documentation and the Brock Centre for Teaching, Learning and Educational Technologies podcast were the subject of my “Teaching Support 2.0” presentation OUCC 2006.